kmakar
Janitor
My wife's 2017 Ford Escape SE Ecoboost with 66k on it comes up with a code P2601, so I try and research the issue and find "Coolant Pump 'A' Control Circuit Range/Performance".
Coolant Pump? Isn't that the same as a water pump? I'm guessing not. What ever happened to simplicity in the design of a car so the average guy could diagnose it and fix it easier.
So I call Ford this morning and ask the service guy and he says to me, "Oh, that's one of those codes that's vague", and I respond, "No, really?". So I ask how long it'll take to diagnose and fix and he said he didn't know until they hooked it up to a computer.
He says I'll need to bring it in for service, so we'll drop it off this afternoon. He says to me, "Don't know what the problem is yet, but it'll likely be a few hours between diagnosis and fixing, so it'll cost a few hundred or more", to which I respond, "Yeah, I bought the platinum service plan which covers bumper to bumper for 5 years / 100k miles, so I ain't paying a thing", and he responds, "Well, that's up to the dealer" and I respond, "Yeah, it's not a consumable part like tires, battery, brakes, or wiper blades, so it's covered under the service plan".
I'm waiting to see if they come up some excuse why they won't cover it, and if they do, it'll be a bad day for them I can promise. I spent $2,700 on that plan, so they better honor it.
Coolant Pump? Isn't that the same as a water pump? I'm guessing not. What ever happened to simplicity in the design of a car so the average guy could diagnose it and fix it easier.
So I call Ford this morning and ask the service guy and he says to me, "Oh, that's one of those codes that's vague", and I respond, "No, really?". So I ask how long it'll take to diagnose and fix and he said he didn't know until they hooked it up to a computer.
He says I'll need to bring it in for service, so we'll drop it off this afternoon. He says to me, "Don't know what the problem is yet, but it'll likely be a few hours between diagnosis and fixing, so it'll cost a few hundred or more", to which I respond, "Yeah, I bought the platinum service plan which covers bumper to bumper for 5 years / 100k miles, so I ain't paying a thing", and he responds, "Well, that's up to the dealer" and I respond, "Yeah, it's not a consumable part like tires, battery, brakes, or wiper blades, so it's covered under the service plan".
I'm waiting to see if they come up some excuse why they won't cover it, and if they do, it'll be a bad day for them I can promise. I spent $2,700 on that plan, so they better honor it.